Job Description

​The Program Coordinator, Family Navigator will be a key contact for young parents and their children seeking resources to help them live independently in the community, or exploring kinship or co-parenting options. Young parents and their infants will be partnered with the Program Coordinator who will engage in a collaborative approach to determine the range of young parents and infant/children service needs and their readiness to access treatment/care. The Program Coordinator will facilitate access to timely care, utilizing detailed and extensive knowledge of mental health, infant and early childhood attachment and be a “bridge” between the family and services for young parents offered by community agencies.

Qualifications

• A degree in health promotion, child development, child and youth care or psychology or a relevant field or an acceptable level of education, skills and experience; additional training in infant mental health, attachment, trauma, conflict resolution and/or addictions preferred

• Minimum 3 years’ experience working within the community-based child and youth mental health or the young parent and infant sectors, preferably with youth families and their children.

• Demonstrated knowledge of child development and infant/maternal health issues.

• Knowledge of the new parent and family engagement framework, and be able to effectively engage hard-to-reach young parents.

• Knowledge of and passion for working with marginalized, racialized and/or LGBTQ2S youth is preferred.

• Knowledge and understanding of infant and early childhood mental health, housing, community support services, youth mental health and addictions services across the region.

• Demonstrated understanding of the barriers and challenges faced by youth parents and their families in culturally diverse, newcomer, and/or low-income communities.

• Excellent youth/family engagement and rapport building skills with an understanding of youth-focused,

• client-centered care that is offered in a non-judgmental, strength-based, trauma-informed environment.

• Ability to establish effective working relationships with relevant public, private sector service providers and other community agencies, healthcare services and resources to assist youth parents and their families with accessing housing, healthcare, infant mental health, trauma, attachment, mental health/addictions services and to support successful introductions to services.

• Demonstrated program planning, coordination and evaluation skills

• Ability to set goals and get results within a pre-determined timeline

• Ability to multi-task and work independently and flexibility in accepting work assignments.

• Effective time management, decision-making and organizational skills

• A good team member and supportive of interdisciplinary practice

• Demonstrated knowledge of Microsoft Office Suite

• Excellent interpersonal, and communication skills. Ability to work effectively with colleagues and clients

• Current Standard First Aid/CPR certificate

• Effectively communicate the mission of the organization and put Christ’s love into action.

• Interacts with clients, staff, visitors, government agencies/personnel.

• Manual dexterity required to use desktop computer and peripherals.

• Intermittent physical activity including walking, standing, sitting and lifting.

• Travel may be required. A license and access to a vehicle may be required.

• Overtime as required